SHIPPING POLICY
International Mail by HONG KONG POST
DELIVERY TIME: Overseas: Depends on country
this is not a free service postage charge will be added according to delivery location and weight
SF EXPRESS
DELIVERY TIME: HONG KONG: 2-4 BUSINESS DAYS
WE MAY HELP THE CUSTOMER TO SELECT A NEAR PICK-UP STATION. IF YOU WANT YOUR PACKAGE TO DELIVER TO YOUR LOCATION DIRECTLY, PLEASE STATE IT IN THE COMMENT BOX. HOWEVER, EXTRA COST WILL BE CHARGED BY THE SF EXPRESS COMPANY. IF YOU HAVE A PREFERENCE IN CHOOSING A SPECIFIC PICK-UP STORE OF YOUR CONVENIENCE, PLEASE INPUT THE PICK UP STATION ADDRESS INSTEAD OF YOUR HOME ADDRESS.
For order amount less than hk$800: THIS OPTION IS NOT FREE. PLEASE RefER TO THE SF EXPRESS COMPANY FOR THE ACTUAL SHIPPING RATES. NORMALLY, HK$22/DELIVERY WILL BE CHARGED ON DELIVERY FOR ORDER BELOW 1KG (AS AT AUG 2017)
For order amount hk$800 or above; sf express is free. please choose from ef locker/ pick up at your nearest sf express station/ input your address (within COMMERCIAL area).
FOR ALL SHIPPING METHODS:
ACTUAL DELIVERY TIMES ARE ESTIMATED AND NOT GUARANTEED. WE WORK HARD TO SHIP MOST ORDERS WITHIN 48 HOURS BUT SOMETIMES PROCESSING CAN TAKE LONGER DURING PROMOTIONS, SALES, HOLIDAYS, RESTOCKS,TYPHOONS ETC.
WE DO NOT OFFER TRACKING SERVICE.
WE WILL NOT BE RESPONSIBLE FOR ANY LOST OF SHIPMENT ALTHOUGH IT RARELY GETS LOST. WE UNDERSTAND HOW INCONVENIENT IT CANBE HAVING YOUR PACKAGE LOST, BUT WE DO ALL WE CAN TO MAKE SURE YOUR PACKAGE IS DELIVERED. THANK YOU IN ADVANCE FOR YOUR PATIENCE AND UNDERSTANDING.